Questions

I’m worried that a friend, relative or work colleague maybe experiencing domestic abuse, what can I do?

Contact the Somerset Domestic Abuse Helpline for advice, phone 0800 69 49 999 or email youfirstsidas@theyoutrust.org.uk

I’m a professional and want to make a referral for a client to the local domestic abuse service, how can I do this?

Have a look at the Somerset Integrated Domestic Abuse Service page of this website for guidance and contacts.  Please make referrals using your secure email and send to youfirstsidas@theyoutrust.org.uk

I’d like to display posters and leaflets raising awareness of domestic abuse in my workplace or a community centre. How can I obtain materials?

Somerset County Council produce a range of materials. Please email communitysafetyteam@somerset.gov.uk

I’m a survivor of domestic abuse, and I would like to volunteer to support others who’re experiencing domestic abuse now. How can I do this?

Somerset’s Domestic Abuse Service is always looking for volunteers. You can contact them at youfirstsidas@theyoutrust.org.uk

Is there safe accommodation that can be accessed in Somerset?

Yes, in Somerset we do have both refuge and safe-house accommodation.  However, many men and women may need to leave the area. The Somerset Integrated Domestic Abuse Service can help provide support solutions tailored to the individual, and this may or may not include accessing refuge.

Is there any help for children affected by domestic abuse in Somerset?

Yes, the Somerset Integrated Domestic Abuse Service offers support for children.  You can access this via the service hub by phone on 0800 69 49 999 or email youfirstsidas@theyoutrust.org.uk

Are there services for male victims or lesbian, gay, bisexual transgender victims of domestic abuse in Somerset?

Yes, the Somerset Integrated Domestic Abuse Service will support victims of any gender or sexuality. Any victim of any ethnicity can also be referred, and there is also NO upper age limit.

What are the opening hours for the Somerset Domestic Abuse Support Helpline?

You can phone the helpline on 0800 69 49 999 and it’s answered by trained Somerset Integrated Abuse Service staff as follows:

  • Monday to Friday 8am to 8pm
  • Saturday and Sunday 9am to 1pm
  • Outside of these hours, you can call the National Domestic Violence Helpline (operated by Women’s Aid and Refuge) on 0808 2000 24/7.

What safety planning tips can I have?

Please review the Safety Planning Document

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